Prepare for the new normal: Top 3 tips for embracing technology in the financial advice sector

DeLoitte’s 2017 FSI Review points to the fact that change and the increasing complexity of the industry is the ‘new normal’. The review notes that within a 5-year timeframe, robotic process automation (RPA), blockchain and cognitive systems will drive dramatic change and have a profound, lasting impact on service providers’ operations. What this means for firms trying to stay relevant, …